“Regularly nurture your skills to work well and build a healthy working relationships with colleagues.”
Most of us spend more hours at workplace than with our family. We witness ups and downs in career along with colleagues. And we work towards a common goal of the organisation. So, the quality of our work relationships impacts the quality of our life.
- Not just speaking and behaving well, but also think right for everyone. Goodness is your quality, let it radiate to everyone always, not selective and not when convenient. Radiate your goodness to everyone always.
- Give regard as per roles, but respect juniors, peers and seniors, everyone the same way. Consider them as family, get to know their ambitions, interests and personal lives. Understand their strengths and limitations.
- Go beyond work-related communication. Empathize with colleagues. Share everything you know, help them complete tasks, or be there when they need.
- Be cheerful, appreciate people and celebrate their success. Admit when you are wrong. Even if the team makes a mistake, take responsibility for your role.
- Withdraw from gossip and arguments. Receive feedback with dignity and give feedback respectfully.
- Comparison and competition is toxic in work relationships. Shift to caring and co-operation, colleagues will become family.
Working Relationships – The Story
The Vice President was parachuted into the massive factory complex to manage a volatile situation after the MD of the organisation resigned. He had to resign because the workers had taken to dislike him and his rules immensely.
The Head office employees had rushed to the factory that was situated hundreds of kilometres away from the city. They wanted to fix this by sending their best man the Vice President.
This VP had progressed from the shop floor, learning engines inside out, to manufacturing, to management cadres and then to new projects. He was now at Italy learning process design via machine learning. He was requested to come over and resolve the crisis.
On his flight back, he read all the details he could about the workers and their needs and what did the organisation do or not do. He smiled to himself and junked all the papers in the nearest basket.
He would do this his way.
The workplace is also a family.
In a family, people are always nice and informal with each other. They genuinely want good for each other. Relationships are the foundation of everything. With employees, employers, peers, clients, customers and suppliers. Goodness is the bedrock of these relationships. And goodness travels all ways. Not selectively, but to everyone.
The VP started the first day with this in mind. Grim faces took time to respond but they ultimately did.
Understand each person’s strength and limitation.
Every team member is different and comes with a skillset of his own. Use that skill to the fullest. Because every person wants to contribute to the team. And when they know that they are being looked at, they are proud to showcase their skills and make it good for the team.
The VP evolved those teams once again over the next couple of weeks. Day after day, he spent time with the people around him trying to get the best practices in manufacturing going again. Sleeves folded, hands dirtied, he kept going, till the team knew they had a great leader among them.
Go beyond the call of duty and empathize.
Employees secretly wished to be understood for what they were, even beyond work. Sensing their desire, he started helping them in need, celebrating their successes and checking their mistakes only to correct the mistakes, not pulling them up. He empathized with them for any mistake, understanding and addressing the reason behind it.
He avoided gossip and kept his cool through hairy situations, for he knew that the track he’d taken was right. The VP reminded himself that he was out there because he was trusted to successfully do the revival job. He had to be the most enthusiastic, communicative and helpful. Things would work out.
It did. The factory went back to gold standards of manufacturing. The production rose by 70%. All delayed orders were sent out and the factory started doing a surplus to requirements in five weeks flat!